Frequently Asked Questions

Is ordering online secure?

Yes. Your payment information is handled by one of the biggest payment gateways in the world – PayPal. Also our website has SSL, which makes your personal information secure.

Do I need to have a PayPal account to place my order?

No. You can enter your credit card information through PayPal.

How do I place my order?

Click “Add to Cart” button. Next click “view cart” or hover your mouse over cart icon at the top right corner of the page and click “Checkout” or “View cart”. Also you can click this link > My cart. After that, click checkout and enter your information. Then click “Place order”.

How fast do you deliver your products?

From 5 to 15 working days.

How do I view what’s in my shopping cart?

Hover your mouse over cart icon at the top right corner of the page and click “Checkout” or “View cart”. Also you can click this link > My cart.

How do I add items to my cart?

Click “Add to Cart”, bellow the product photo.

How do I remove items from my cart?

Click “x” red color button, or go to your cart page and enter product quantity to 0, then click “Update cart”.

How do I change the quantity I want of a particular item in my cart?

Go to your cart page and enter desired product quantity, then click “Update cart”.

How will I know that you have received my order?

We will send order confirmation to your email.

Which countries do you ship to?

For now, just USA.

How do I track my orders?

By clicking HERE, and entering your tracking number.

What is your cancellation policy?

After placing an order you have 24 hours to cancel it.

Is my personal information kept private?

Please read our Privacy Policy.

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